*Exceptions can be during peak festive season or restricted & remote locations. Please do reach out to us in case of any urgency so we can review possibilities to expedite.
We are committed to making your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
If you do not love what you receive, we happily exchange the product with another product - We allow this once per order.
Our quality is checked thoroughly before shipping, however in an unfortunate event you find any “defect” or “damage” in our product, please send a request to https://sundarbanns.com/apps/return_prime (Link in the footer of sundarbanns.com) along with pictures of your concerns within 48 hours of receipt of product.
Please note –
Any cancellation requests will be accepted before the order is shipped. We intend to ship between 1-2 working hours of order receipt during the non-peak season.
Please email the order cancellation requests to firstname.lastname@example.org. If order is canceled before we ship – we can refund via the payment method, you chose while paying. This may take up to 1-5 days.
Refund & Exchange (International Orders)